FAQ

Hello and welcome!

Here you’ll find all the support documentation for Shichida at Home. You can find everything from starting your first class, to tips and tricks on using the Shichida Method with your children at home!

If you need any help with using Shichida at Home, or if you have any questions just email us directly at [email protected] and we’ll get back to you within 48 hours.

We can’t wait to hear your stories as you begin your journey with Shichida at Home!

Getting Started

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Parents, Watch This First!

What to do when you first log in and, how to add your child.

How To Watch A Video

Learn how to begin watching videos

How To Change My Password

Learn how to change your password

Your Dashboard

How to quickly and easily navigate the parent dashboard

Tracking Progress

How to view your child’s progress through the program

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How To Change My Child's Password

Learn how to change your child’s password

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Switching Between Accounts

Learn how to switch between a parent account and a child account

How To Update My Details

Learn how to update your details

Upgrade from Trial Account

Learn how to upgrade from trial account

About the Shichida At Home Program

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How does it work?

Everything you need to know about how it works and what it costs

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Benefits

Discover the benefits of Shichida at Home

My Child

Questions about your child are answered here

Program Support

Products & Materials

Learn about Shichida at Home products & materials. Everything you need to know about how it works and what it costs

My Account & Billing

Got questions about your account? Look here

Success

Everything you need to know about teaching, assessing and success with Shichida at home

Technical Support

Streaming

All you need to know about streaming and internet speeds

Delivery

Information regarding your product and delivery

Access

Everything you need to know about accessing Shichida at Home around the world